How do I get the best from my vape cartridge?

You can follow the instructions below to help maintain the quality of your cartridge and prevent issues.

• Store cartridges upright in a cool, dark environment. Leaving a cartridge in a hot car can degrade the quality and effectiveness of your medication.
• Remove the cartridge from the battery when it is not in use. Leaving cartridges attached can cause leaks, resulting in loss of medication.
• Use the preheat function carefully, as overheating the cartridge can cause leaks. Try rolling the cartridge gently between your hands to warm it.
• Make sure the battery is specifically designed for medical cannabis cartridges. E-cigarette batteries can generate excessive heat, causing damage to the cartridge.

The weather can affect the consistency of the oil within the cartridge, which is why leaks are more common in warmer weather and clogging occurs more frequently in the cold. If your cartridge is clogged, you can try the below steps to rectify the issue:

• Flip the cartridge upside down for 3-5 seconds to allow any trapped air to escape.
• Use a cotton bud and a small amount of rubbing alcohol to clean the mouthpiece.

If you are experiencing issues with your cartridge after following the above tips, please contact us.